Setting Expectations with Your Contractor

You’ll have many important relationships in your life. They range from family and friends to the most professional of comrades. Each should be treated with a certain level of respect; something that’s important to be upfront about and maintain. You’ll never have to worry about that when you work with the Valley Windows team. But sometimes, that’s not always the case. We love to know that we’re pushed to exceed expectations by our competitors in the industry, and part of that is always pushing ourselves to be better. That’s one of the many reasons why we started this blog and why we continue to share the information that informative, engaging and entertaining. Today, let’s focus on informative. How do you work the best with your contractor? Read on for more information.

Costs, costs, costs

There is never any reason to feel badly about the amount of money that you’re going to spend. This is an investment that should pay out for you, but you shouldn’t be surprised – ever – by the price tag. This is the very first conversation that you should have with any contractor. Not only should you be aware of the bottom line, but you should know your payment deadlines as well.

How often will you communicate?

You should have total say here. And it’s completely up to you how often you want to communicate. It’s also up to you to discern how you want to communicate and on what platform. Fan of phones? Great. Prefer to email? They should know that. Want to talk multiple times a day? That’s your prerogative.

What happens if timelines or costs are exceeded?

There’s a reason that contracts are signed. They keep both parties in line. Contractors have you sign them, so that they’re comfortable before the work starts. That’s great, but it’s equally important for you to have a stake in the game. You should have the conversation about where you cap out for both cost and timeline, and this should always be in writing. Any notable contractor will not fight you on this.

What are non-negotiables?

Keep in mind that this is going to go both ways. Maybe your contractor has hours that he or she doesn’t feel comfortable working. At the same time, maybe you have hours that you really need him or her to work at your property. This goes back to transparent conversations. Don’t get stressed if you don’t agree about something. You’re ultimately coming together to align on something, and everyone should always be on the same page.

Like we said, when you work with the Valley Windows team, you avoid a lot of these issues. We always promise to be communicative and transparent – not to mention creative in the solutions that we pull together.

Questions? Comments? Give the team a shout. We can’t wait to hear from you in the way that works the best for you.