The Local Difference

The Local DifferenceThe Valley Windows team has been operating out of Victoria since 1983. That’s almost 40 years, experiencing the best the area has to offer, and we’re not going anywhere anytime soon. It seems that the time has been crawled by and sprinted away. We’ve accomplished so much, learning new tricks and techniques every year. But at the same time, the past 25 years have felt so full, so rich with memories, every time that we’ve been fortunate enough to work with a new client or release a new product. As a local company, this means even more to us, than if we were a national chain.

There’s nothing wrong with going this route. When you work with a national company, timelines may be sped up slightly, as materials can be drop-shipped from anywhere. Yes, there may be more teammates on hand to answer your questions, with larger teams. But there is no substitute for the experience that you have when you work with a local company, and that’s what we’re focusing on today – the local difference that you’ll certainly find when you work with the Valley Windows team. Read on for what the local difference means to us:

Local = Connection

The local difference means that it’s much easier for us to create and cultivate relationships with our valued base of customers. A connection doesn’t just mean an initial conversation about the scope of work and a signature on the dotted line. A connection means that we are truly able to understand and anticipate your needs. We don’t believe that there’s one “off the shelf”-type product that will solve all of your window or door needs. No, we believe in giving you a better view, and that means comprehensive conversations so that we can share multiple different options that will not only work for you, but they’ll excite you!

Local = Compassion

You’re not just a number to us, you’re not just a phone call. You’ve chosen to work with the Valley Windows team above your other options in the area and we appreciate that. So, when you have questions or concerns, we’re here to listen and support. Yes, the installation process can be stressful, but when we do our jobs right, you won’t experience this at all. That’s the goal, anyways…

Local = Creativity

We’re driven by architecture, by art and by functionality. We’re driven by sustainability, by evolution of materials, we’re driven by science and by time. One of our favourite hobbies is to compare the styles and the materials that we worked with 20+ years ago. Yes, they still hold a very special place in our heart. But when you choose a local company like Valley Windows, you know that we’re continuing to push ourselves creatively and that we can truly call it a good day when we know that our customers are receiving a windows or doors installation solution that’s just as unique as they are.

Questions? Comments? Let us know. The Valley Windows team is looking forward to hearing from you.